1. Introduction

DQSense (referred to as “Group” or “we” or “us”) respect the privacy of Personally Identifiable Information (PII) of the users of www.dqsense.com (“Service”). We committed to maintain the privacy of users who visit, access, and use of the Service.

This Privacy Policy outlines our practices with respect to the collection, usage, disclosure, and sharing of PII when you use the Service. We ensure that this privacy policy is designed in accordance with the Data Privacy Shield Frameworks in the USA.

To make informed decisions about the use of Service, we encourage you to read our entire Privacy Policy guidelines thoroughly. Use of the Service indicates that you are in consent with all the terms and conditions depicted in this Privacy Policy and your continued use of the Service setups an ongoing agreement to this Privacy Policy.

In this document, “You” and “Your” refers to you, the user who access the Service/Website and agreed to this Privacy Policy.

2. The Type of Data We Collect

2.1. Personal Information

Herein, PII means Personally Identifiable Information or Personal Data that we directly collect from the individual when they visit the Website and fill any request forms. The information may include name, email address, and contact details.

A given E-mail ID is used to establish a communication channel between you and the company. For instance, we connect or respond to your service/ product request via email, chat, and video or audio calls.

2.2. Device Information

We may collect Personal Information from the device you accessed the Service. The information includes geo-location, IP address, as well as we may also collect data related to the use of the Service. Accordingly, we also collect browser types, domain names, operating system type, and access times etc.

3. Cumulative Usage of the Information

We use and share your PII as described in this document. The information we collect is used for the below purposes:

  • To establish a connection to provide the Service
  • To identify and authenticate the use of the Service
  • To authenticate your identity in accordance with the privacy compliance
  • To communicate with you
  • To inform, if any modifications have done to the privacy rules
  • To improve sales pipeline
  • To expand our services
  • To enhance customer experience
  • To customize the services in line with your requirements and benefits
  • To respond to your queries
  • To advance support services
  • To troubleshoot any disruption you facing in the use of the Service
  • To identify and terminate the illegal access that negatively impact the reliability of the Service
  • To detect if any user violating the privacy policy, rules passed by the regional and international regulatory authorities

4. Storage and Disclosure of the User Information

DQSense adheres the EU-US privacy frameworks. You understand that the information we collect will be saved on our servers for better administrate the Services. We do not share, disclose or sell your information to any other external parties except for the purposes as described in this Privacy Policy.

Generally, we may share your PII with the following receivers:

  • Our subsidiaries and Affiliates
  • Our Joint Ventures Partners
  • DQSense authorized service providers
  • Auditors of our business processes

We may share your personal data for the below purposes:

  • We disclose your personal data with our authorized partners to store or processing of data on behalf of DQSense.
  • We may share your personal data with trusted partners who help us to perform efficient statistical analysis, client technical support operations and the data hosting services.

Accordingly, we may also share your personal data to third-parties, if we believe that share/disclosure of any such information is necessary. For instance,

  • To comply with the applicable data privacy legislations
  • To detect and address any offensive action encountered to the Service
  • To detect and troubleshoot the prohibited activities, suspected fraud or security issues
  • To exercise our legal rights for protecting the business against legal claims
  • To prevent harm to our legal rights, property, and business, etc.

5. Merger & Acquisition

DQSense may transfer your PII in the event of a corporate transaction. A corporate transaction might be of:

  • The sale of a part of the business
  • Consolidation of assets
  • The sale of complete business

In the event of the above, the acquired company will have all legal rights on your PII and accept obligations for any data as described herein.

6. What Rights the Users Have?

We respect your rights on the privacy of your personal data. You can request us:

  • to access, delete, modify your personal data
  • to say stop collecting, using or sharing your PII with third-parties

However, we may limit or can reject your revoke request, in certain cases. For instance,

  • If the privacy law gives authorizations to process users data
  • If we unable to verify web users identity information
  • If our processing is not based on your request

If you wish to raise a request on how we handle your PII, contact us at Privacy Policy.

7. Information Security

We committed to maintain high-level confidentiality of the data we collect, store, and process in accordance with the applicable privacy frameworks in the USA. We use efficient security processes to protect against the thefts, loss, exploit, misuse and modification of data which is under our control.

However, no such security methods are providing 100% security to the Website or information.

8. External Source Links

DQSense Privacy Policy address the use of Service and disclosure of personal information we collect from you. The website may contain external source links. By clicking on you may redirected and your PII is disclosed to external service providers.

If you disclose your personal data to parties through the Service or any other way, your privacy must subject as per their described privacy guidelines.

You acknowledge that DQSense’s Privacy Policy does not relate to third-party products or services. We are not responsible for the products or services you receive from any third parties. You recognize that we deny any obligation w.r.t. such third-party products and services and your use of them. You are solely responsible to face all risks by purchasing third-party products and services.

9. Why Cookies?

We use cookies, beacons, tags, and scripts to enhance our user’s online experience. They used to analyze trends, administer the website and live chat widget, manage accounts (sessions) for website visitors/logged in users, and set language preference. Cookies cannot be used to run programs or spread worms to your personal computer. They are exceptionally allocated to you and are can only be read by a web server in the domain that issued the cookie to you.

The primary intention behind the use of cookies is to tell the Web server that you’ve returned to a specific webpage. For instance, if you register for services on the website, a cookie has the ability to remember and helps us to recall your log information on future visits. It means, your personal data will be recorded and would be retrieved when you logged in to the site in the future. This data is often used to evaluate visitor’s use of the website as well as for compiling statistical reports on website activity for us. Further, using a statistical analytical tool, we track and gather personal email address provided by the web visitors.

You may control cookies when are being sent at the individual browser level. If they do so, note that you can continue surf the website but they will have limited access to some features/areas of the website.

A noteworthy statement is that Cookies will never store your sensitive information (for instance, credit card details as they’re processed through secure payment gateways using Encryption Technologies).

10. Amendments to the Privacy Policy

We may modify or change this Privacy Policy periodically. The updated version of Privacy Policy will be posted on Website. If so-called events, we may notify you through email or the Service before. We encourage you to read Privacy Policy regularly to know changes.

Your sustained use of the Service, following the notification of policy changes implies your consent towards amendments to the Privacy Policy.

11. International Operations

We operate globally. We might transfer your data outside the US and EU markets. Data privacy and protection laws may differ from country to country. We ensure the security and privacy of your personal information. By visiting the website, you hereby consent to the data processing and disclosure outside the US and EU nations.

12. Service Prohibition for Minors

The Services are not designed for minors below the age of 18. If you are below 18 years, we prohibit the use of the Service.

13. How to Contact Us

If you have any queries regarding our products or services or the data that we collect, use and process, you can approach us at [email protected]. We respond once we receive your request.

Headquarters Address:

14175 Sullyfield Circle, Suite # 400, Chantilly, VA 20151, USA.
[email protected]